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Why working time recording matters in Germany: a look at WorkCompass, a Hiprocall solution
Working time is a valuable resource, and recording it accurately is not only a legal requirement but also has a major influence on efficiency and transparency within a company. In a landmark ruling in September 2022, the German Federal Labour Court (BAG) made clear that complete documentation of working time is no longer a nice-to-have but an obligation. This is where Hiprocall's browser-based WorkCompass tool comes in.…
Why companies should use professional phone greetings
The figures speak for themselves: around 90 per cent of callers hang up if they do not get an immediate response. These missed opportunities are worth avoiding, because about 30 per cent of those callers never come back if they do not feel properly looked after. This is where professional phone greetings come in. They are not only an acoustic business card…
The first four weeks with Hiprocall: our new professional phone greetings in use
“So what do you think of our new phone greeting system?”, our boss asked us yesterday in the morning meeting. By “us” I mean Henning and me – we have recently started working as student employees in the human resources department of a large automotive supplier. We think the system is great, because we understood it within a few minutes and were able to record a voicemail greeting straight away…